Privacy Policy

Effective Date: December 14, 2024

At Swasy (located at swasy.site), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and make purchases. By using our website, you agree to the terms and conditions of this Privacy Policy.

Please read this policy carefully to understand how we collect and use your information.

1. Information We Collect

We collect two types of information when you visit Swasy: personal information and non-personal information.

Personal Information:
This is information that identifies you personally and includes:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Account Information: Information you provide when you create an account, such as username, password, and order history.
  • Payment Information: Payment details such as credit card number, billing address, and other payment-related information (note: we do not store full credit card numbers, but we do use secure third-party processors to handle payments).
  • Shipping Information: Your shipping address and delivery preferences.

Non-Personal Information:
This is information that does not identify you personally but helps us improve our website and services. It may include:

  • Device Information: Information about the device or browser you use to access our website, such as IP address, browser type, operating system, and device type.
  • Usage Data: Data about your interactions with our website, such as pages visited, products viewed, time spent on the site, and links clicked.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Order Fulfillment: To process your orders, manage payments, and ship products to the correct address.
  • Customer Service: To respond to inquiries, assist with returns or exchanges, and provide support regarding your account or orders.
  • Personalization: To tailor your shopping experience by offering relevant product recommendations based on your browsing and purchase history.
  • Marketing and Promotions: With your consent, we may send promotional emails or newsletters about new products, discounts, and sales. You can opt out of these communications at any time.
  • Improvement of Services: To analyze how visitors use our website and improve our content, functionality, and user experience.
  • Legal Compliance: To comply with applicable laws and regulations, including fraud prevention and compliance with legal obligations.

3. How We Protect Your Information

We take the security of your personal information seriously and use industry-standard security measures to protect it. These measures include:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information such as payment details during transmission.
  • Data Storage: Your personal data is stored securely on our servers. We limit access to personal information to authorized personnel only and implement physical and electronic security measures to protect it.
  • Third-Party Processors: We use trusted third-party payment processors (such as Stripe, PayPal, and others) to handle payment transactions. These processors adhere to strict security standards to protect your financial information.

While we take reasonable steps to secure your data, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information in the following situations:

  • Service Providers: We may share your personal information with third-party service providers who help us with business operations, such as shipping companies, payment processors, marketing platforms, and email service providers. These third parties are obligated to keep your information secure and only use it for the purposes we specify.
  • Legal Obligations: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. This may include sharing information to prevent fraud or respond to a subpoena or court order.
  • Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. Cookies are small files that are stored on your device and help us remember your preferences, track your activity, and optimize the website’s performance.

  • Types of Cookies We Use:
    • Essential Cookies: Necessary for the operation of the website (e.g., shopping cart functionality).
    • Analytics Cookies: Used to gather information about how users interact with our website to improve performance and user experience.
    • Marketing Cookies: Help us serve you personalized ads and track the effectiveness of our advertising campaigns.

You can choose to disable cookies through your browser settings, but this may affect the functionality of the website and limit some features.

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and Update: You can view, update, or correct the personal information we have collected about you by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: You can unsubscribe from promotional emails and newsletters by clicking the “unsubscribe” link in any of our communications or by contacting us directly.
  • Data Deletion: You may request to delete your personal information by contacting us. We will comply with your request unless we need to retain the information for legal, contractual, or business purposes.
  • Data Portability: In certain cases, you can request a copy of your personal information in a structured, commonly used, and machine-readable format.

7. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your data to the United States, which may have different data protection laws than your country of residence.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will include a new Effective Date. By continuing to use our website after changes are made, you accept the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal information, please contact us at:

We will respond to your request as quickly as possible and in accordance with applicable laws.