Terms and Conditions

Effective Date: December 14, 2024

These Terms and Conditions govern your use of our website, products, and services provided by Swasy. By accessing or using our website located at swasy.site and by making any purchase from us, you agree to comply with and be bound by these Terms, as well as our Privacy Policy and Refund and Returns Policy. Please read these Terms carefully before using our website or placing any orders.

1. Use of Our Website

By accessing or using the website, you agree to comply with these Terms. You must be at least 18 years old or the age of majority in your jurisdiction to use our website or make a purchase. If you are under 18, you may use the website only with the consent of a parent or legal guardian.

  • Account Creation: To make a purchase or access certain services, you may need to create an account. By creating an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Activities: You agree not to engage in any activity that could damage, disable, or impair the functionality of our website. Prohibited activities include but are not limited to: spamming, engaging in fraudulent activities, transmitting malicious code, and interfering with or disrupting our website’s operations.

2. Intellectual Property Rights

All content on our website, including but not limited to text, images, graphics, logos, icons, designs, and software, is the exclusive property of Swasy or its licensors. These materials are protected by copyright, trademark, and other intellectual property laws.

  • Usage Restrictions: You may not copy, reproduce, distribute, publish, or create derivative works of any content without our explicit written consent. This includes using our content for commercial purposes without permission.
  • Trademarks: The name “Swasy” and our logo are trademarks of Swasy and may not be used without prior written consent. Any unauthorized use of our trademarks is prohibited.

3. Product Information and Availability

We strive to provide accurate information regarding the products listed on our website. However, there may be occasional errors in product descriptions, prices, or availability.

  • Product Descriptions and Pricing: We do our best to ensure that all product descriptions and prices are correct. However, we reserve the right to correct any inaccuracies, including but not limited to errors in pricing, and we may adjust prices without notice.
  • Availability: Products listed on our website are subject to availability. If a product is out of stock or unavailable, we will notify you as soon as possible. In such cases, we may offer alternative products or issue a refund if we are unable to fulfill your order.

4. Orders and Payment

When you place an order on our website, it constitutes an offer to purchase the products in your shopping cart.

  • Order Confirmation: After submitting your order, you will receive an order confirmation email. Please note that this email does not constitute acceptance of your order. We reserve the right to reject or cancel any order at our discretion, particularly if there are issues with pricing, payment, or availability.
  • Payment Methods: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. All payments must be made in full at the time of purchase.
  • Taxes and Duties: Sales tax will be applied to orders within the United States where applicable. International customers may be subject to customs duties and taxes, which are the responsibility of the customer.

5. Shipping and Delivery

We offer both domestic and international shipping for orders placed through our website.

  • Shipping Costs: Shipping fees will be calculated at checkout based on the delivery method chosen and the destination address. For international orders, additional customs duties and taxes may apply.
  • Processing Time: Once an order is placed, it will be processed within 1-2 business days. We will send you a tracking number once your order has been dispatched. Delivery times depend on your location and the shipping method selected.
  • Delivery Delays: While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party carriers, including customs delays for international shipments. Once an order is with the carrier, delivery times are beyond our control.

6. Returns, Refunds, and Exchanges

Our Refund and Returns Policy outlines the process for returning products and requesting refunds. By placing an order, you agree to adhere to these policies.

  • Eligibility for Returns: Returns are accepted within 30 days of receiving your order. Items must be unused, undamaged, and in their original packaging. Some items, such as customized products and prescription glasses, may not be eligible for return unless defective.
  • Refund Processing: Refunds will be processed to the original payment method once the returned product is inspected and approved. Please allow 7-10 business days for the refund to appear in your account.
  • Exchanges: If you wish to exchange an item, you must return the original item and place a new order for the replacement.

7. Customer Support

We are committed to providing excellent customer service. If you have any questions or need assistance, please contact our support team:

  • Email: info@swasy.site
  • Phone: 714-664-7415
  • Address: 1945 Alpaca Way, Santa Ana, California, United States

We strive to respond to all inquiries within 1-2 business days.

8. Limitation of Liability

To the maximum extent permitted by law, Swasy will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased from us.

  • Limit of Liability: Our total liability for any claim related to these Terms, whether in contract, tort, or otherwise, is limited to the amount paid for the product(s) in question. In no event will we be liable for any loss of profits, revenue, or data.
  • No Warranties: We do not warrant that our website will be error-free or uninterrupted. We are not liable for any losses or damages caused by technical failures or system outages.

9. Indemnification

You agree to indemnify and hold harmless Swasy, its employees, affiliates, and agents from any claims, damages, losses, or expenses arising from your use of the website or any violation of these Terms. This includes any legal fees incurred as a result of your actions.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States. Any disputes arising from these Terms or your use of the website will be resolved through binding arbitration in Santa Ana, California.

  • Arbitration: If any dispute arises, you agree to resolve the dispute through arbitration rather than in court. Arbitration will be conducted by a neutral third-party arbitrator chosen by both parties.
  • Class Action Waiver: You agree that any claims will be resolved individually, and not as part of a class action, collective action, or representative action.

11. Modifications to Terms and Conditions

We reserve the right to modify, update, or change these Terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of the website after the posting of any changes constitutes your acceptance of those changes.

12. Termination

We reserve the right to terminate or suspend your access to the website at our discretion, without notice, for any reason, including but not limited to a violation of these Terms.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, Refund and Returns Policy, and any other legal notices or agreements published on our website, constitute the entire agreement between you and Swasy regarding the use of the website and the products purchased.

15. Contact Us

If you have any questions about these Terms or need assistance, please contact us at:

By using our website or making a purchase from Swasy, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.